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1.8 Based on 112 reviews
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    • Tax preparer 7
    • Customer service 3
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    • Charges 14
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I've been filing my taxed with H&R for 2 two years (2014 and 2015). I went to them because of all their promises of standing by their work and doing everything correctly. They even have you pay extra (about $35) to get "Peach of mind" insurance- that if there is an issue and you get audited they pay for their mistakes and whatever we owe the IRS. Well I received a letter from the IRS stating that I did not claim state reimbursement from 2013 on... Read more

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Worst place to have your taxes done .I dont mind paying to the government but they charged me 750 for doing my taxes .Never evet going there again .H&R the ripper block.

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I was originally told on the phone that h&r block would do my taxes for about $200. Okay, a bit steep but I went there. When they saw the size of my refund they automatically charged me over $500 for the exact same return because they could do it and get away with it and if I didn't like, too f***ing bad about it! They would not file the return and I would still be charged $200 for their "services". What the *** kind of extortion racket are... Read more

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This is the second time we've been scammed & robbed by H&R Block over the past few years! They lie!! I specifically asked how much it would cost to file as a "1 man" business (EASY, BECAUSE I DID MOST OF IT FOR THEM) & I was told in front of other employees that it would be $250-$350 MAX! When we went to sign & pay, the stealing BASTARDS charged us a whopping $560! A couple of employees there heard this other employee quote me the original cost... Read more

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HRB is truly a money-sucking company. I filed for my taxes with them as a Non-Resident Alien, being my first time in US. The lady with whom I interacted charged me a whopping 400$ for a simple tax filing. I was in the country only for 62 days in 2015, single filing and single state and hence it was a simple straight- forward filing. She didn't even mention this fees upfront, so that I could have explored other options. Just hungry for money.... Read more

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H&R Block was the worst experience I ever had for filing my taxes. I always file my taxes on time with no penalties. This year I decided to go to H&R Block because of their promotion of paying half the fee from last year return. I went to one location in east orange with the H&R Block tax preparer Laura London and she failed to file my federal income taxes correctly by not submitting my health coverage. I received a letter in the mail from... Read more

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Been going to h&r block 27 yrs and waining now just bout 12 wks for our return. You can call them several times a day and leave number for a call back and nobody does, will not use them ever again for such horrible service.

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H&R block advertises you can get a refund by check. However, only after you go through the entire process do they tell you this isn't offered at the end. The only options you have are: 1) a direct deposit. But I don't feel comfortable having this on some companies database. 2) prepaid Mastercard that has all these penalties associated with it. For instance, if you don't use the card for 2 months they fine you $5. I had to do a lot of... Read more

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Not only could I not access my money without getting a service fee but a 35$ charge for using a wells fargo !? Not only is this card a hassle but with the horrible customer service I might as be talking to a wall.

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I am using their software on my home computer. I went to pay filing fees via their software, they said the card was refused. I verified the information was correct, after multiple times, getting the same message, I called the credit card company and was told that H&R Block had put 7 (seven) 4-day holds for the amount they said was refused. They basically rendered the credit card useless till the holds are removed. Credit card company said... Read more

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