Hrb Digital - Terrible Customer Service
I made an online appointment to file my taxes with the H&R Block near me.The H&R Block office I went to is 4020 W.
North Ave in Milwaukee, Wisconsin. When I arrived for my appointment there wasn't any front desk person to greet or give guidance, and all of the tax professionals seemed busy with other customers. Nobody said a word to me. I was ignored like I never even came in the branch.
I waited for about ten minutes and I asked one of the tax people if the person I had an appointment with, Barbara Rucker, was there. He said that she was not scheduled for that day. My question is, why wasn't I called about the schedule change? Why was her name on my appointment email if she wasn't scheduled that day?
He had no answers for me and didn't even bother to apologize. What a waste of time!
I left and nobody even apologized for wasting my time.I'm going to another tax service, this was my first and last experience with H&R Block.
More Review Details
- Product or service
- Tax Assistance
- Review category
- Tax services
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "Update 8-2-13 - The AZ State Board of Accountancy issued formal disciplinary actions against Thomas K. Frazier with respect to the complaint filed October 2012 as described below. However, additional..."
- "My BF went to them, they told him he would be receiving a refund of $2400. After doing the calculations and after speaking to the CRA. The actual amount is..."
- "Do not fall for these peoples TV add. They have collected $5850 for filing my taxes and negotiations with IRS. They have done NOTHING till today(5 months). When I call..."
- "I purchased a 45-piece dinnerware set, LIDO BEACH PATTERN, from BeallsFlorida.com - although well-packed by Bealls, the original Pfaltzgraff packaging was terrible. Other reviewers did state that they received broken..."
- "We installed a Pottery Barn Sussex Sconce in our bathroom above the medicine cabinet in February 2010. About four years later the stainless steel finish was peeling revealing a black/rusty..."
- "I bought my couch which is the large curved shaped home theater style, looked great at first within 2 years the fabric which is like a replica leather material. ..."
- "Last Thursday, my 2005 Dodge Ram locked down while driving a block from my house. It dropped the driveshaft and rear wheels locked. I found that there was..."
- "Horrible! Horrible! Horrible! This has been one of the worst experiences ever! 3 weeks ago i signed up for the 7 day free trial, immediately charged 99.99. Contacted google, and..."
- "I recently booked a Jetstar flight on eDreams.com. They sent me an email confirmation that said "The total cost of your reservation is $442.22. The details of the amounts charged..."